Citibank Credit Protector Program Summary

Citibank Credit Protector is an optional feature that modifies the terms of your Card Agreement with Citibank (South Dakota), N.A. and your enrollment will not affect any application of credit or the terms of any existing credit agreement you have with Citibank. In return for a monthly fee, Citibank will defer or credit certain amounts on your Citibank credit card account.

WHAT ARE THE BENEFITS? Job Loss/Short-Term Disability: We will defer the total balance on your account for up to a maximum of 24 billing periods. Long-Term Disability/ Death: We will cancel the New Balance shown on your billing statement for the billing period in which the short-term disability began or the death occurred, up to $10,000. Family Leave: We will defer your total balance on your account up to a maximum of 3 billing periods. Hospitalization: We will defer your total balance on your account for 30 days. Military Reserve or Guard Call to Active Duty: We will defer your total balance on your account so long as you remain on active duty. Disaster Relief: We will cancel your Minimum Amount Due for 3 billing periods. The first cancellation will be equal to the Minimum Amount Due (less past due amounts, over credit limit/revolving over credit line amounts and fees) as shown on your billing statement for the billing period in which the disaster event is approved and the next two cancellations will be equal to the Minimum Amount Due (less past due amounts, over credit limit/revolving over credit line amounts and fees) as shown on your billing statement for the next two billing periods. Life Event: We will cancel your Minimum Amount Due for 2 billing periods. The first cancellation will be equal to the Minimum Amount Due (less past due amounts, over credit limit/revolving over credit line amounts and fees) as shown on your billing statement for the billing period in which the life event is approved and the next cancellation will be equal to the Minimum Amount Due (less past due amounts, over credit limit/revolving over credit line amounts and fees) as shown on your billing statement for the next billing period.

HOW AM I ELIGIBLE? You are eligible to enroll in Credit Protector if your account is considered to be in good standing by Citibank and you are otherwise eligible to be offered Credit Protector. If you, the cardmember (or any person in your household who is the highest wage earner) experiences any of these covered events, your account will be eligible for protection. You must be enrolled in Citibank Credit Protector (1) on the date of the covered event, (2) at the time you notify us of the covered event except for death and long-term disability, and (3) at the time the activation is approved except for death and long-term disability. Job Loss: You (1) must be employed (working at least 30 hours a week, or 15 hours a week for full time college students, in employment considered to be permanent, and not employed by a member of your family) for at least 90 days preceding the job loss, (2) qualify for state or federal unemployment benefits and (3) register for work and then remain so registered at a recognized employment agency to receive continuing benefits. If you are self-employed, suffer a loss of entire employment income for at least 30 consecutive days, you will be eligible for benefits. Short-Term Disability: You (1) must become sick or be accidentally injured, (2) are unable to perform your normal duties for at least 30 consecutive days, and (3) are under a physician's care for the injury or sickness for those 30 days and for as long as the injury or sickness continues. Long-Term Disability: You must be sick or injured and not able to perform the duties of any occupation, and that because of sickness or accidental injury you must have qualified for 24 consecutive months of Credit Protector short-term disability benefits. Hospitalization: You are admitted and confined to a licensed hospital for at least one night, and a physician directs your hospitalization and care. Family Leave: You must be absent from full-time employment with your employer's approval, without pay, for the birth/adoption of a child or chronic sickness of a family member. National Disaster: You must be directly impacted by a declared federal disaster within the United States, U.S Virgin Islands, or Puerto Rico and you suffer a loss of at least $500 or you miss at least 5 consecutive days of work. Life Events: You or any member of your household living with you, gets married, gets divorced, gives birth to or adopts a child, purchases a new home, moves to a new residence, or enters for the first time an accredited college or graduate school. Military Reserve or Guard Call to Active Duty: You are called to active duty in a United States military reserve or guard unit for at least 31 consecutive days.

WHAT ARE THE LIMITATIONS AND EXCLUSIONS? General: If you activate Credit Protector, you cannot use your account for purchases or cash advances if we defer your total balance. However, certain automatic or prearranged charges may still post to the account. You are responsible for arranging to pay any prearranged charges that do not otherwise post to your account. While your account is deferred, finance charges and fees will not accrue and you will not be required to make payments on your account. However, if you have past due amounts owed on your account when you are approved for a deferral, your account will still be considered past due by us and will be reported by us as past due to the credit bureaus. If we cancel any part of your debt, you may continue to use your account, and finance charges will continue to accrue and you will still have an obligation to make required payments in excess of any amounts canceled. You are eligible for only one covered event per billing period. Exclusions: You will not be approved for benefits if the event is a result of the following: Job Loss - If you voluntarily forfeited employment income; resigned; retired; became disabled; ended a seasonal occupation; were terminated from employment because of willful or criminal misconduct; ended a military tour of duty; reached the scheduled termination or expiration of an employment contract, or died. You are not eligible for continuing job loss benefits if you become disabled after a job loss activation approval. Short-Term Disability/Hospitalization - If the disability or hospitalization resulted from intentionally self-inflicted injuries. Family Leave - If you are self-employed, employed by another member of your household, retired, or a member of one of the United States military branches. Life Event - You are only allowed one benefit approval per calendar year. You are only allowed one Long-Term Disability per protected person. As requested, you must provide proof of eligibility and proof of the covered event.

HOW MUCH DOES IT COST? We charge a fee for Credit Protector each billing period. The fee is 85¢ per $100 of the previous billing period's New Balance. But, we subtract from the New Balance any Credit Protector fee or Over Credit Line fee before we calculate the Credit Protector fee. For the first billing period, the cost of Credit Protector is pro-rated from the Billing Date for Credit Protector to the end of the billing period. The Billing Date is shown on your billing statement. The initial fee posts to your account on the Billing Date. If you cancel within 30 days from the receipt of the membership materials, any Credit Protector fees billed to your account will be refunded.

HOW IS IT CANCELED? You can cancel at any time simply by calling 1-888-592-7344 or in writing to Credit Protector Processing Center, at P.O. Box 901016, Fort Worth, TX 76101-2016. We may cancel your enrollment for any reason, but we will provide you with at least 30 days written notice of cancellation (except for cancellations based on account status).

For further questions, please contact us at 1-888-592-7344. Please refer to the Citibank Credit Protector Terms and Conditions provided in the Credit Protector Welcome Kit for a full explanation of each of these conditions and exclusions.

Citibank Credit Protector is not available in MS and AL.